Client Account Coordinator

Want to join our team & take our clients to the Edge? 

Edge is a dynamic, full-service agency located in the heart of downtown Lansing with a satellite office in Marquette. Edge produces award-winning solutions for our clients. And, as we always say, once an Edger, always an Edger. We offer a fun, flexible environment that encourages personal growth and development.

Edge is seeking a client account coordinator with excellent organizational and writing skills and experience in client and project management. Knowledge of social media management is a plus.

The candidate must have three or more years of client management experience. This position’s primary focus is on Marquette, MI, and Upper Peninsula clients and can be based in Edge’s Marquette office or willing to travel to Marquette.

Knowledge and Skills Required:

• Bachelor’s degree in communication, business administration or related field
• Excellent verbal and written communication skills
• Self-starter
• Highly organized
• Detail-oriented
• 3+ years experience

Duties:

• Manage client relationships by providing prompt and efficient response to projects
• Coordinate and track progress of client projects, ensuring deadlines are met and deliverables are complete using Edge’s project management system 
• Prepare meeting agendas and minutes for client meetings
• Prepare regular reports to clients
• Professional writing, especially for electronic communications

Compensation:

• Flexible work schedule
• Vacation time
• Sick time
• Maternal & paternal leave
• Company retirement plan
• FSA/HSA option
• Professional membership fees
• Professional development opportunities
• Edge team building activities